Privacy Policy

VUCA and its affiliated companies believe that your privacy is important.

Our website will collect no personal information from you when you visit. If you request information from us we will need to know enough about you, such as email address or telephone number, as is necessary to return your communications. Should you contract with us to receive services, we may require further information to carry out our tasks. This information is stored exclusively in our encrypted computerized files at an undisclosed location. Our policies in this regard conform to the Personal Information Protection and Electronic Documents Act or PIPEDA, which is federal legislation in Canada.

VUCA collects personal information only for the following reasons:

  • To provide the products or services that you have requested and maintain a professional relationship with you
  • To understand your needs and advise you accordingly
  • To manage our business in a legal and professional manner

We will not use your personal information for any reason without your consent.

We only share information with third parties in order to assist with the completion of the above items. Any third party's use must adhere to our privacy policies, or be allowed by the relevant legislation. Some examples of this would be our sister company in Canada, VUI, or a third party travel specialist.

Like most websites, we do make use of statistical tools to help us track our success. We don't have direct access to this information; it is used strictly for the purpose of displaying data tables and graphs regarding our web traffic.

We know you are concerned about the security and privacy of your information, and we take this concern very seriously. If you have read over our policies, and have concerns or questions, please contact us at your convenience.